NHBC Chapter 1.4 (final certificate / CML release)

    Pre-handover Inspection Checklist

    The final NHBC key stage — also called the pre-CML visit. Finishes, commissioning certificates, EPC, external works and close-out of every earlier Reportable Item.

    22 checks · Reviewed by the ProPlot site team · How we write these guides

    In short

    The pre-handover inspection (still widely called pre-CML) is the last NHBC key stage before the final certificate and the lender's Cover Note. The inspector checks the dwelling is complete and weathertight, that heating, ventilation and electrical commissioning certificates are on the plot file, that the EPC and Part L paperwork is filed, and that every earlier Reportable Item is closed out with evidence.

    Use it on site
    Pre-handover diagram showing protection, labelling and the plot filefloor protection stays downconsumer unitlabelledcommissioning certificates on the plot filePre-handover — finished, commissioned, evidenced
    The plot at pre-handover: protection still down, services labelled and commissioned, and every certificate assembled in one place on the plot file. ProPlot original drawing, prepared from the Building Regulations Approved Documents and British Standards. Indicative only — build to the approved drawings for the plot.

    The pre-CML visit decides whether the plot can be sold. Without the Cover Note the buyer's lender will not release funds, so this inspection sits directly on the critical path of your cash flow — a failure does not just cost a re-visit, it moves a legal completion date.

    By this point the inspector is checking two things. First, that every Reportable Item from the earlier key stages has actually been closed out, with evidence. Second, that the house is genuinely finished: services commissioned and certificated, appliances working, external works complete enough for safe access, and nothing outstanding that a purchaser would reasonably reject.

    The paperwork matters as much as the building. Gas, electrical, ventilation and heating commissioning certificates, the EPC, fire alarm test records and any structural or drainage sign-offs need to be on the plot file and available. The most common reason a CML visit is abortive is not a defect at all — it is missing documents or an unfinished path to the front door.

    What happens at this visit

    When it happens

    When the plot is complete, commissioned and clean, before legal completion. Allow at least a week between booking and the intended completion date so there is time to clear anything raised.

    Who inspects

    Warranty provider inspector for the Cover Note / CML, and building control for the completion certificate. They are separate documents and both are needed.

    If it fails

    No CML means no mortgage drawdown. Sales slip, buyers get nervous, and re-inspections queue behind everyone else on the patch. Every item on this list is cheaper to clear before the visit than after.

    How this visit is booked and recorded

    Inspection type
    Key Stage Inspection (pre-handover). This is the visit that leads to the final certificate and, for the lender, the Cover Note.
    Notice required
    Minimum 24 hours’ notice, but book at least a week before the intended legal completion so there is time to clear anything raised.
    What it signs off
    Produces the NHBC final certificate for Buildmark cover. Building Regulations completion and the lender’s Cover Note are separate documents — a sale generally needs all three.

    What the inspector will ask for

    • Gas Safe and Part P electrical certificates
    • Boiler, heating and ventilation commissioning records with airflow rates
    • Fire detection system test certificate to BS 5839-6
    • EPC and the as-built SAP with the BREL report
    • Evidence closing out every earlier Reportable Item

    Photograph these moments in time

    • Completed dwelling internally and externally
    • Commissioning certificates on the plot file
    • Closed-out photographs for each earlier Reportable Item
    • Safe, complete access route to the front door
    • Meter positions, service connections and external drainage clear

    Concealed work cannot be re-photographed later. Take these before the element is covered and file them against the plot.

    Reportable Item hotspots at this stage

    A Reportable Item (RI) is a defect the inspector records against the plot. NHBC weigh each one by its Damage Potential, and the score feeds your site's Construction Quality Review. These are the ones raised most often here:

    • Commissioning paperwork not on the plot file
    • External works incomplete so the plot cannot be handed over
    • Earlier RIs closed without photographic evidence
    How Reportable Items and Quality Common Scoring work

    The numbers for this stage

    The measurable values most often argued about at the pre-handover visit, each traced to an openly published source. Take a tape to the ones that apply before you book.

    Critical dimensions that apply at the pre-handover inspection
    WhatValueType
    Accessible threshold upstandPrincipal entrance to a dwelling designed to be accessibleMeasure from the finished external surface to the top of the threshold after paving is laid, not from the DPC.15 mm maximum total upstand, chamfered or pencil-rounded above 5 mmMaximum
    Additional flue terminal separation rulesBeyond standard table distances, all flue terminals must maintain a minimum 300mm clearance from any combustible material, such as window framesConfirm all terminals are at least 300mm from combustible window frames, and verify heat shield dimensions if present.300 mmMinimum
    Appliance space, general storage, and unit installationDesign specifications should account for standard appliance depths, typically 600mm, even if appliances are not suppliedConfirm correct allowances for appliance spaces, general storage provisions are adequate, and all units and shelving are level, secure, and installed per manufacturer instructions.600 mmExact
    Carbon monoxide alarm positionRoom containing a fixed combustion applianceConfirm the alarm position against the appliance location at handover, and check it has not been moved to suit decoration.Ceiling mounted at least 300 mm from any wall and 1–3 m horizontally from the appliance, or wall mounted above the height of any door or window and at least 150 mm from the ceilingMinimum
    Cistern access requirementsAdequate access must be provided to cold water storage cisterns located in roof spaces and voids, through an opening of at least 520mm in each directionEnsure access hatches meet size requirements and that a safe, stable platform is present for maintenance of the cistern.520 mmMinimum
    Clear opening of an escape windowFirst floor and loft rooms served by an escape windowMeasure the clear opening with the sash fully open — restrictors, frames and opening gear all reduce it. Check the cill height against finished floor level, not screed level.0.33 m² clear openable area, at least 450 mm in both height and width, with the bottom of the opening 800–1100 mm above floor levelMinimum
    Clear opening width of an internal doorInternal doorway on the entrance storey of a dwellingMeasure the clear opening with the door at 90°, from the face of the door to the opposite stop — not the structural opening.750 mm from a corridor at least 900 mm wide; 775 mm from a 825 mm corridor; 900 mm from a 750 mm corridorMinimum
    Conditions for Pipe Freezing CalculationsCalculations for pipe insulation to prevent freezing are based on specific assumed conditions, typically including an external air temperature of -6°C and an internal water temperature of +7°C6 °CExact
    Critical locations for safety glazingInternal and external glazing in a dwellingCheck the kitemark or safety mark on each pane in the critical zones at handover, including glazed side panels and low-level windows.Below 800 mm from floor level in walls and partitions; below 1500 mm in doors and in side panels within 300 mm of a door edgeMaximum
    Door Clearances and Fire Door InstallationInternal doors, including fire doors, must be installed with sufficient clearance from the finished floor level to accommodate flooring, typically around 10mm for non-fire doorsCheck that door clearances are adequate for floor coverings and fire door gaps are within specified tolerances and installed correctly.10 mmExact
    Electrical Accessory Clearance Elevation DetailElevation diagrams specify the minimum 300mm horizontal separation required between electrical accessories and the edges of sinks or wash basinsVerify, using a tape measure, that electrical accessories maintain the specified horizontal clearance from wet areas.300 mmMinimum
    Electrical Accessory Clearance from Water DiagramsDiagrams illustrating the required 300mm minimum horizontal clearance for electrical accessories from water sources, such as sinks and wash basins, are commonly used in guidance documentsRefer to relevant diagrams to confirm correct clearances during electrical rough-in and final fix.300 mmMinimum
    Flue pipe horizontal run limitA short horizontal section, typically up to 150mm in length, is permitted within a flue pipe system to connect a back-outlet liquid fuel appliance to the main flue, provided the primary run remains as vertical as possible.N/A150 mmMaximum
    Going of a tapered treadWinder or tapered tread in a private stairMeasure the going on the centre line for flights under 1 m wide, and check the narrow end of every winder rather than sampling one.Measured at the centre of the flight; at least 50 mm at the narrow endMinimum
    Guarding height in a dwellingSingle-family dwellingMeasure from the pitch line on flights and from finished floor level elsewhere. Check a 100 mm sphere cannot pass through any opening in the guarding.900 mm to stair flights; 1100 mm to landings, balconies and external edgesMinimum
    Handrail height on a stair or rampPrivate stair, landing or ramp in a dwellingCheck the height at the top and bottom of every flight — a bracket set out from the string can put the mid-flight height outside the range.900–1000 mm above the pitch line or floorRange
    Handrails for external stepsA handrail is required for external flights of steps when the total rise exceeds 600mm and the individual step going is less than 600mmCheck that a handrail is fitted to external steps where the total rise is over 600mm, ensuring it is secure and at an appropriate height.600 mmExact
    Handrails for Tapered Treads and WindersFor stairs incorporating tapered treads or winders, any handrail provided on the outside of the turn must offer a safe handhold for the full rise of the stair, particularly if the total rise exceeds 600mmVerify that a safe handhold is available throughout the entire rise of tapered stair sections, whether by handrail or suitably designed newel.600 mmMaximum
    Hearth Provision and Floor FinishesA hearth may not be necessary if an appliance's flame or incandescent material is positioned at least 225mm above the floorConfirm that gas appliance hearths have clear edge markings or a change in level to indicate the safe zone for floor finishes, or that no hearth is needed if the appliance height allows.225 mmMinimum
    Hearth Thickness for AppliancesHearths for appliances, other than specific solid fuel or gas-specific cases, must be constructed from non-combustible materials with a minimum thickness of 12mm.Check that all appliance hearths meet the minimum 12mm thickness requirement and are made of non-combustible material.12 mmMinimum
    Intermittent extract rates by roomIntermittent mechanical extract in a wet roomMeasure with an anemometer at the terminal, not the fan, and record the reading per room for the commissioning sheet.Kitchen 30 l/s next to the hob or 60 l/s elsewhere; utility room 30 l/s; bathroom 15 l/s; WC 6 l/sMinimum
    Landing length at the top and bottom of a flightLanding at the head or foot of a private stairCheck the door swing on plan and again on site — a door opening onto the landing must not reduce the clear length.At least equal to the least width of the flight, kept clear of door swingsMinimum
    Landscaping Levels and DPCExternal ground levels, including landscaping finishes such as turf, must be maintained at a minimum of 150mm below the damp proof course (DPC) levelCheck that all finished landscaping levels are at least 150mm below the DPC.150 mmMinimum
    Maximum gap in guardingGuarding to a stair, landing, balcony or floor edge in a dwellingTest with a 100 mm gauge at the widest point of every bay, including the triangular gap at the bottom of a flight and between the string and the first baluster.No opening should allow a 100 mm sphere to passMaximum
    Maximum hot water temperature at a bathHot water supply to a fixed bath in a dwellingRun the bath tap to full temperature and measure at the outlet during commissioning; record the reading against the plot.48 °CMaximum
    Private stair rise, going and pitchPrivate stair within a single dwellingMeasure the first and last rise as built — floor finishes added later are the usual cause of an unequal step.Rise 155–220 mm, going at least 220 mm, maximum pitch 42°, and twice the rise plus the going between 550 mm and 700 mmTolerance: All rises in a flight must be equalRange
    Purge ventilation opening areaHabitable room ventilated by openable windowsWork the openable area out per room from the window schedule at design stage, then confirm the opening angle achieved on site.One twentieth (1/20) of the floor area of the room for a hinged or pivot window opening 30° or moreMinimum
    Soundproofing Measures for Soil PipesSound insulation for soil pipes involves either encasing them in boxing made from a material with a minimum mass of 15kg/m², or wrapping them with at least 25mm of unfaced mineral wool, typically 10kg/m³ densityCheck that soil pipes are either properly wrapped with mineral wool or housed in a suitably mass-dense, insulated boxing.25 mmMinimum
    Specific guarding requirements for level changesGuarding is mandated for retaining structures where the drop is greater than 600mm to an accessible lower levelMeasure the height of level changes and ensure guarding is correctly installed to a minimum height of 1100mm, with no climbable features.600 mmMinimum
    Stair Handrail Height and ClearanceA handrail is mandatory for flights of stairs where the rise exceeds 600mmCheck the handrail height, continuous grip, 25mm clearance, and ensure ends are safely terminated.600 mmMinimum
    Staircase guarding requirementsStaircases and landings require adequate guarding where there is a drop of more than 600mmVerify that guarding is present where required, continuous, securely fixed, at the correct height, and prevents a 100mm sphere from passing through any gap.600 mmExact
    Tread overlap for open-riser stairsFor stairs with open risers, each tread must overlap the one below by a minimum of 16mm, or 15mm in Scotland, to meet safety requirements and prevent foot entrapment.Visually check and measure the overlap of treads in open-riser stairs to confirm it meets the minimum specified distance.16 mmMinimum
    Water efficiency limit for a new dwellingNew dwelling water efficiency calculationCheck the fittings actually installed against the schedule used in the calculation — a changed shower head can break the figure.125 litres per person per day (110 where the tighter optional requirement is imposed by condition)Maximum
    Water seal depth at appliance trapsAppliance trap on a branch discharge pipeTest at second fix by filling and discharging each appliance, then checking the seal has not been drawn out by the run.75 mm for baths, basins, sinks and showers on a branch; 50 mm for a WC trapMinimum
    Browse the full critical dimensions library

    The pre-handover checklist

    0 of 22 ticked — saved on this device

    Close-out of earlier stages

    • Check all snagging items from previous NHBC inspections are resolved and signed off

      NHBC 1.4
    • Check all party wall / sound insulation details are complete and match Robust Details or approved plan

      AD E
    • Check loft insulation coverage matches specification with no displaced or missing areas

      AD L1A

    Internal finishes

    • Verify all internal decoration is complete, consistent and to acceptable finish standard

      NHBC 9.4
    • Inspect all flooring for damage, gaps, lippage and check thresholds / transitions are secure

      NHBC 8.3
    • Check kitchen units, worktops, splashbacks and appliances are installed and operational

      NHBC 8.3
    • Confirm all sanitary ware is fitted, sealed and operational (taps, WCs, showers, baths)

      NHBC 8.1
    • Verify all mastic / sealant joints are complete around baths, showers, worktops and externally

      NHBC 8.3
    • Confirm all ironmongery is fitted — door closers, latches, letterboxes, house numbers

      NHBC 8.2
    • Check all windows and doors operate freely with locks, handles and restrictors functional

      AD Q

    Services and commissioning

    • Check meter boxes fitted, connections live and all service supplies commissioned

      NHBC 8.1
    • Confirm fire detection system tested, commissioned and certificate available on site

      BS 5839-6
    • Verify boiler / heating system has been commissioned with certificate and user guide provided

      AD L1A
    • Confirm all gas, electric and water installations have valid commissioning certificates

      BS 7671
    • Verify Part P electrical certificate and any Gas Safe certificates are available on site

      AD P
    • Confirm ventilation system commissioned and airflow rates recorded per dwelling

      AD F

    External works and drainage

    • Verify all external works complete — paths, drives, fencing, turfing / seeding, meter boxes

      NHBC 9.1
    • Check external drainage gullies are clear, covers sit flush and surface water drains freely

      AD H
    • Confirm any communal areas (apartments) are complete — lighting, fire doors, signage

      AD B

    Documentation and handover

    • Verify EPC certificate has been issued and rating matches SAP calculation

      AD L1A
    • Confirm the as-built BREL report and photographic evidence are complete for the plot

      BREL
    • Confirm property is clean, safe and ready for handover — all builder debris removed

      NHBC 1.4

    Above and beyond: handover-ready, not just inspection-ready

    Passing the visit and handing over a plot the customer is delighted with are two different standards. This is the second one. No inspector will fail the visit on these — they are the difference between a plot that passes and a plot that hands over clean.

    • Keep hard floor protection and stair covers on until the final clean

      Every trade after the floor is laid is a scratch risk, and a replaced floor at this stage delays the legal completion.

      When: From floor covering to the day before handover.

    • Protect ironmongery, sanitaryware and worktops

      These are the items customers inspect closest and the ones with the longest replacement lead times.

      When: On installation.

    • Label the consumer unit, stopcock, isolation valves and stop valves clearly

      A labelled plot is a plot the customer can manage themselves, and it removes a whole category of first-year callbacks.

      When: At commissioning.

    • Commission everything and leave the paperwork in one place for the customer

      Heating, ventilation, alarms, appliances. The demonstration at handover goes far better when the file is already assembled.

      When: Before the pre-handover visit.

    • Walk the plot at customer eye level, with the lights on and the curtains open

      Inspectors look for compliance. Customers see paint runs, mastic lines and door gaps. Walk it the way they will.

      When: Two weeks before handover, then again the day before.

    • Run every tap, flush every WC and open every window and door

      Airlocks, stiff hinges and misaligned catches are all five-minute fixes now and a service visit later.

      When: Final walk.

    • Photograph the finished plot on the day of handover

      A dated record of condition ends most damage disputes in the first weeks of occupation.

      When: Handover day.

    Full inspection point register

    3 inspection points that apply at the pre-handover stage, each written in our own words from openly published guidance, with how to check it on site and what counts as acceptable. Use the checklist above on the day and this register when you need to settle a detail.

    1. Finish inspected under normal lighting

      How to check
      Inspect each room once clean, from a normal viewing distance under the lighting the customer will use.
      Acceptable when
      Even coverage with no grinning, runs, misses or shade variation; sharp cut-ins and clean ironmongery, glass and accessories
    2. Full coating system applied

      How to check
      Check the number of coats and the primer on joinery, including end grain and hidden faces before fixing.
      Acceptable when
      Specified primer, undercoat and finish coats applied to every substrate, with all faces and end grain of joinery primed
    3. Preparation and mist coat

      How to check
      Check backgrounds are dry, dust-free and mist coated before finish coats, and that filling is flush and sanded.
      Acceptable when
      New plaster mist coated, backgrounds sound, dry and dust-free, filling invisible under normal lighting

    Most common reasons this visit fails

    Paperwork not on the plot file

    The systems are commissioned but the certificates are in someone's van or inbox. Collect them as each trade finishes, not on the morning of the visit.

    High operationally — an abortive visit moves a legal completion date.

    External works unfinished

    A safe, complete route to the front door and functioning surface drainage are conditions, not nice-to-haves. Muddy plot access aborts CML visits routinely.

    High — the inspector will not release with unsafe access.

    Previous RIs closed without evidence

    If the item was concealed work, you need the photograph. Close out each RI with a dated image at the time you fix it.

    High — concealed work cannot be re-photographed after the event.

    Ventilation airflow rates never measured

    Commissioning of the ventilation system is a Part F requirement with recorded figures per room. Book the commissioning engineer in advance of the visit.

    Medium — but it delays the certificate all the same.

    Pre-handover inspection FAQs

    As late as possible — ideally at the final clean, the day before handover. Every trade movement after the covering is exposed is a scratch risk, and a replacement at this point can delay legal completion.

    Consumer unit ways, the stopcock, isolation valves, heating controls and any appliance isolation. A labelled plot removes a whole category of first-year customer calls.

    The final warranty inspection that leads to the Cover Note confirming the home is covered — the document lenders in the UK Finance (formerly CML) Handbook require before releasing mortgage funds on a new-build.

    The Cover Note is the warranty provider confirming cover for the home. The completion certificate is building control confirming compliance with the Building Regulations. A sale generally needs both.

    At least a week, and two if you are near a month end when inspectors are busy. That leaves time to clear anything raised and get a re-visit without moving the legal date.

    Minor cosmetic items can be recorded on the buyer's handover list, but anything affecting safety, weathertightness, services or compliance has to be resolved. Warranty release is not a snag-free certificate, but the inspector will not release with material defects outstanding.

    Gas Safe and Part P electrical certificates, boiler and ventilation commissioning records, fire detection test certificate, EPC and SAP, drainage test and CCTV results, and evidence closing out earlier Reportable Items.

    Run this checklist live on site

    ProPlot's audit tool includes these pre-handover checks as interactive helpers — tick items off, attach GPS-stamped photos, and share the report with your inspector in one tap. Free while in beta.

    Go deeper: Quality Intelligence

    Our free, cited reference library — critical dimensions, build stage guidance, common defects and plain-English guides.

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